1. Purpose
This policy explains what is and is not allowed on JHotels and JBooking. It forms part of our Terms of Service and applies to hotel owners, their staff, and guests using the booking portal.
2. You must not
- Use the Service for anything illegal, or to support fraud, money laundering or human trafficking
- List a property you do not own or are not authorised to manage
- Publish false or misleading prices, photos, reviews or availability
- Make fake bookings, or bookings you do not intend to honour
- Collect guest data you do not need, or use it for anything other than running your hotel
- Send spam or unsolicited marketing to guests through the Service
- Upload malware, or content that is offensive, discriminatory or infringes someone else's rights
- Try to access other hotels' data, test our security without written permission, or get around plan limits
- Scrape the Service, or send traffic that overloads it
- Share accounts between people. Every staff member should have their own login
- Resell or sublicense the Service without our written agreement
3. Reporting
To report misuse, a suspicious listing or a security issue, email info@somict.com. Security researchers: please tell us before publishing anything, and give us reasonable time to fix the issue.
4. What we may do
If we find a breach of this policy we may remove content, hide a JBooking listing, or suspend or close the account. We will usually warn you first, unless the breach is serious, illegal, or puts guests or other hotels at risk.
5. Contact
Questions about this policy: info@somict.com.